Profile’s Status

Status Inquiry

Operation:
1. On the Profile → Fleet page list, you can search for specific profile data using criteria like ICCID. Clicking on the "Detail" button on the right side will open a pop-up window displaying all the status change records for the current profile. 
2. On the Logs → Profile Logs page, you can view the status change records for all profiles. It also provides information on the reasons for any errors encountered in exceptional situations.

Status	Description
AVAILABLE	Indicating that the profile is ready for the user to download. The AVAILABLE status is assigned in two situations:
	1) after generating or regenerating the AC,
	2) when the user deletes the profile from the device.
DOWNLOADED	The "Downloaded" status indicates that the eSIM has been successfully downloaded to the device from a remote server, but it has not been installed or activated yet.
INSTALLED	The "INSTALLED" status indicates that the eSIM has been successfully installed in the device but has not yet been activated or enabled.
ENABLED	The "enable" status means that the eSIM has been activated and is ready for use, allowing it to connect to the network and provide communication services.
DISABLED	The "disabled" status signifies that the phone number is currently inactive or not operational. This means that the phone number on the eSIM cannot be used for network connectivity or communication at the moment. However, it is possible to re-enable or activate it in the future.
DELETED	The "delete" status means the phone number on the eSIM has been permanently removed. It is no longer usable for communication or network connectivity.
REMOVED	The generated AC and profile have been deleted from the platform. Importing the profile again can generate a new AC.
EXPIRED	The status after calling the ES2+ EXPIRED interface is "expired".
CANCELED	The status after calling the ES2+ Cancel interface is "CANCELED".

Deleting Profile
Deleting profiles can be done in scenarios such as clearing ACs that are no longer in use, removing profiles with incorrect configuration information that prevents proper usage, or generating new ACs after a user's package has expired. After deletion, the profile can still be imported back into the system for normal usage.

Note: It is not advisable to delete profiles when the code number is still in an "enabled" or "disabled" state on the user's device. Forcefully removing it without taking any additional measures can result in conflicts with shared traffic when a new AC is generated and installed again. In such situations, it is recommended to wait for the user to delete the profile or utilize the Applet Recycling feature before proceeding with the deletion. 

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